Order a Repeat Prescription

Logo Patient Services

It is easier to request repeat prescriptions via our online service. Simply log in and select an option. Please note we currently do not offer online appointments.

If you have not registered for Patient Services, please come to the surgery with one form of photographic ID. This ID check is necessary to ensure that no-one else can access your medical information. You will be issued with your login details.

Please complete and sign the online form shown below and bring this to the Practice.

New online services registration form

You can also download or view our online information sheet

Notice

Please allow at least one full working day before uplifting your prescription. Remember it is you or your representatives responsibility to ensure that you allow enough time to submit your requests, please allow extra time for weekend and public holidays.

If you forget to request a Repeat Prescription

If you forget to obtain a prescription for repeat medication and run out of important medicines, you may be able to get help from your pharmacy. Under the Urgent Provision of Repeat Medication Service, pharmacists may be able to supply you with a further cycle of a previously repeated medicine without having to get a prescription from your GP. If you receive stoma products from your pharmacy or other suppler and/or receive suppose such as continence products and welfare food from community services, you should ensure you have sufficient supplies as you may encounter difficulties in obtaining theses over public holidays, or when we are closed.

In person

You can do this by returning the right-hand half of a previous prescription for the required medications, or by submitting a handwritten request.

Please put this repeat prescription request in the box on the reception desk.

By post

You can post your prescription slip or written request to us at the Practice. You can include a stamped addressed envelope for return by post if you will not be able to pick up your prescription from the surgery. (Please allow extra time for any possible delays with the postal service).

Pharmacy Ordering/Collection Service

Pharmacies offer a prescription collection service from our Practice.They can also order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the pharmacy of your choice for more information if you wish to use this service.

Phone

Please phone 0131 664 8999, this service is only for elderly and housebound patients.

Medication reviews

The doctors at the Practice regularly review the medication you are taking. This may involve changes to your tablets, in accordance with current Health Board policies. Please be reassured that this will not affect your treatment. We may sometimes call you in for a medication review and this may involve blood tests. It is very important that you attend these appointments, as it keeps you safe whilst taking medication.

Non-Repeat Items (Acute Requests)

Non Repeat Prescriptions known as “Acute” prescriptions are medicines that have been issued by the Doctor but not added to your repeat prescription records. This is normally a new medication issued for a trial period and may require a review visit with your Doctor prior to being added onto your repeat prescription records.

Some medications are recorded as acute as they require to be closely monitored by the Doctor. Examples include many anti-depressants, drugs of potential abuse or where the prescribing is subject to legal or clinical restrictions or special criteria. If this is the case with your medicine, you may not always be issued with a repeat prescription until you have consulted with your Doctor again.

Hospital Requests

When you are discharged from hospital you should normally receive five days supply of medication.

On receipt of your medication requirements, which will be issued to you by the hospital, please bring this to the surgery or post via S.A.E. before your supply of medication has run out.

Hospital requests for change of medication will be checked by the GP first, and if necessary your Doctor will issue you with a Prescription. The Practice will endeavour to issue you with your prescription on that day, but it cannot be issued until your medical details are checked by the Doctor, your prescription should normally be ready by 4pm on that day, or you may be advised to attend the next day.

Additional Requests of Repeat Medication

A Scottish home and Health Department circular from 1971 clarifies the position on prescribing for patients going abroad for extended periods. It states:-

“If a patient intends to go away for a longer period(than two to three week’s holiday) he/she may not be regarded as a resident of this country and would not be entitled to the benefits of the National Health Service…. It may not be in the patient’s best interest for him/her to continue to self-medication over such longer periods…. If a patient is going abroad for a long period, he/she should be prescribed sufficient drugs to meet his/her requirements only until such time as he can place himself/herself in the care of a doctor at his/her destination.”

Where ongoing medical attention is not necessary, the patient may be given a private prescription.