Book an Appointment

Logo Patient Services

It is easier to request repeat prescriptions via our online service. Simply log in and select an option. Please note we currently do not offer online appointments.

If you have not registered for Patient Services, please come to the surgery with one form of photographic ID. This ID check is necessary to ensure that no-one else can access your medical information. You will be issued with your login details.

Please complete and sign the online form shown below and bring this to the Practice.

New online services registration form

You can also download or view our online information sheet

Can another healthcare professional help?

Sometimes the GP is not the most appropriate healthcare professional to deal with your ailment. Please see the information on see a doctor or healthcare professional, which might help you decide whether a GP appointment is truly necessary or whether it might be better for you to see a pharmacist, optician, dentist, or other healthcare professional.You can even self-refer for some services without seeing your GP.

  • Appointments may be made by telephone or in person
  • All consultations are by appointment
  • Please phone at 8:00am if you wish a morning appointment and at 11:30am if you require an afternoon appointment
  • Please give as much notice as possible when phoning
  • Please be willing to accept an appointment with a different doctor if spaces are unfilled
  • Please make one appointment for each member of the family who needs to be seen
  • We try to keep to time but please be patient if someone before you takes longer than planned
  • Appointments are normally ten minute slots and so if you have a complicated problem, or more than one problem, please ask for a longer appointment
  • It is Practice policy to allow patients to choose whichever doctor they wish to attend in the Practice (however this may not always be possible during periods of annual leave or illness).

Please help us

If you are not able to attend your appointment please let us know in time so that the time can be used for someone else. If you are more than 10 minutes late for an appointment you may be asked to re-book.

Persistent defaulter may be removed from the list.

Nurse Practitioner

Our Nurse Practitioners consult daily and can both diagnose and prescribe. They confer with the duty doctor if they feel it is appropriate.

Translation

Due to changes in the NHS Guidelines and the recent introduction off GDPR, patients will no longer be able to translate for other family members at a consultation unless in emergency circumstances. If you need translation for your appointment please advise reception who will organise a translator for you and arrange a 20 minute appointment with your clinician. Patients who do-not have a translator may be asked to rearrange their appointment.

Pre-bookable Appointments

We operate a pre-bookable appointment system for up to 4 weeks in advance.

Urgent appointments

 Urgent appointments are available the same morning with one of our Nurse Practitioners.

Telephone access

Doctors are available for telephone advice. If the doctor is busy the receptionist will take your details and ask the doctor to return your call.

If you have a suspected infectious disease

Please inform reception if you suspect an infectious disease, as this will enable us to deal with it appropriately during your visit to protect you, other patients and staff. 

Consultations 16 to 75 

If a patient aged between 16 and 75 years has not had a practice consultation within a period of three years, we are happy, on request, to provide a consultation.

Giving Consent for Treatment

You have the right to accept or refuse treatment that is offered to you, and not to be given any physical examination or treatment unless you have given valid consent. If you do not have the capacity to do so, consent must be obtained from a person legally able to act on your behalf, or the treatment must be in your best interests.

Your valid consent (agreement to the course of action) is needed for the treatment that’s offered to you before any physical examinations or treatment can be given. If you haven’t given your consent, you can accept or refuse treatment that’s offered to you.

It’s important to be involved in decisions about your treatment and to be given information to help you choose the right treatment. When making treatment choices, you’ll often discuss the options with your doctor or another healthcare professional.